How To Recall An Email In Outlook For Mac

10/18/2019

How To Recall An Email In Outlook For Mac Rating: 3,6/5 3388 reviews

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How To Recall An Email In Outlook For Mac 2011

A premature click and before you know it, your unfinished e-mail is on its way to your colleague. It’s annoying, but not the end of the world for Microsoft Outlook users. The e-mail program comes with a recall function for messages. We reveal how it works and what is required in order to recall your e-mail.

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Hi Dennis.R.Johnson, Recalling a sent email is not feasible in Outlook 2016 for Mac. Here is an official document for your reference: Can I recall a sent email in Outlook 2016 for Mac? While I totally understand your concern to have this feature included. Feb 27, 2017 How to Undo an Email on Mac: Recall Emails on Apple Mail with Mailbutler Mailbutler GmbH. How to recall a sent email with Microsoft Outlook.

While Outlook for Windows includes recall, it only works under a few limited situations and is proprietary to Exchange server accounts. For this reason, I do not believe it will be added to future versions of Outlook 2011. The recall feature works only for Windows clients and is not available in Outlook for Mac and Outlook on the web. A message protected by Azure Information Protection cannot be retrieved. The original message should be in the recipient's Inbox and unread. An email opened by the recipient or processed by a rule, spam filter, or an add-in cannot be retracted.

Mar 21, 2019 If you're using Outlook 2003-2013 on an Exchange server you might be able to retrieve the email before your work team sees it. How to Recall or Unsend a Message in Outlook. If you don’t see the Recall This Message command, you probably don’t have an Exchange account or the feature isn’t available within your organization. You cannot recall a message that's protected by Azure Information Protection. You cannot recall a message in Outlook on the web. In Mail, in the Navigation Pane, click Sent Items. Open the message that you want to recall and replace. On the Message tab, in the Actions group, click Other Actions, and then click Recall This Message. Click Delete unread copies and replace with a new message or Delete unread copies and replace with a new message.

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Requirements for the recall function

E-mails sent with Microsoft Outlook can be deleted from the recipient’s inbox or replaced with a new e-mail as long as the following conditions are met:

Both your e-mail program and that of the recipient are connected to a Microsoft Exchange server
The e-mail was sent within the same organization using the Outlook desktop app or Office 365
The recipient has not yet opened the message

If these three requirements are fulfilled, then the e-mail can be recalled without a problem.

Recalling e-mails with Outlook 2016, 2013, and 2010

In order to recall an e-mail that has already been sent using Outlook 2016, 2013, or 2010, you need to do the following:

Step 1: Click on the “Sent Items” folder, which is on the left side of the Outlook window.

Step 2: Select the message that you want to recall via Outlook and double-click on it so that it opens in a new window.

Step 3: Click on the “Actions” button and select the Outlook option “Recall This Message” from the drop-down menu.

If the Outlook option “Recall This Message” is not displayed, this is probably because you aren’t using an Exchange account or the recall function has been deactivated by the administrator of the Exchange server.

Step 4: Select one of the two recall options.

Delete unread copies of this message
Delete unread copies and replace with a new message

Decide whether you want to inform the recipient as to why you’ve recalled the message.

Confirm your selection by clicking on “OK.”

Step 5: Make sure that the recall was successful.

Outlook will always inform you by e-mail about the result of the recall. If you have activated the corresponding function, the recipient of the message will also be informed about the recall.

Failed recall

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How to ensure the recall is successful

Whether an already-sent e-mail can be replaced by a new message depends not only on the requirements listed above, but also on the recipient’s Outlook settings.

The following scenarios are possible according to Microsoft.

Scenario 1: The “Automatically process meeting requests and responses to meeting requests and polls” feature is enabled (as default).

If the recipient has the “Automatically process meeting requests and responses to meeting requests and polls” feature enabled, both the original message and the message to recall the e-mail will be stored in the recipient’s inbox. Whether the recall works or not depends on whether the mail has been read.

If the recipient has not yet read the original message, it will be replaced by the recall message. The recipient is then informed that you have recalled the original message.
If the message is marked as read when the recall message arrives, the recall attempt will fail and the message will remain in the recipient’s inbox. However, the recipient will be informed that you attempted to recall the message.

Scenario 2: The “Automatically process meeting requests and responses to meeting requests and polls” feature is disabled.

If the recipient has not enabled the “Automatically process meeting requests and responses to meeting requests and polls” feature, both the original message and the message about the recall will be stored in the recipient’s inbox. Whether the recall is successful or not depends on which e-mail is opened first:

If the recipient opens the message about the recall first, the original message will be deleted, meaning the recall was a success.
If the recipient opens the original e-mail first, the recall will be unsuccessful.

Scenario 3: An inbox rule moves the original e-mail to another folder.

If the recipient has defined a rule, which means that the original e-mail and the recall e-mail will be stored in different folders, the recall will fail.

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Scenario 4: An inbox rule moves both the original e-mail and the recall e-mail to a different folder.

If the recipient has defined a rule stating that both e-mails should be stored in the same folder, then it depends which e-mail is opened first.